Field Operations & Reliable Information Technology Assistance
IT Consulting
On-Site & Remote Network, Cloud, Hardware & Software Support
Services
Full Stack Technology Solutions
Unlock the full potential of your business with our expert analyses and strategic guidance. We provide precise solutions tailored to enhance your competitive edge.
Consulting & Deployment
Our team of seasoned professionals offers strategic insights and tailored solutions to elevate your business. Trust our expertise to guide your organization towards achieving its goals.
Hardware, Cloud & Software Support
Empower your SMB with seamless Hardware, Cloud, and Software solutions. We provide the technology backbone for your growth and efficiency.
Our Clients
FORITA and our Director have provided world leading support to major industry leading businesses all over Australia.
Your Tailored IT Support Journey Starts Here
At FORITA, we transform your IT challenges into strategic advantages. Explore our plans designed for predictability, proactive care, and integrating cutting-edge AI to future-proof your business. **All plans include a 12-month contract for stability.**
Core Support
predictable needs and peace of mind at an incredible value! You'll say, "Wow!"
- Reliable Foundation: Essential IT support for stable operations.
- Monthly Backups: Comprehensive data backups performed monthly.
- Standard Proactive Care: Routine system updates and scheduled tasks.
- Accessible Support: Discounted access to phone & on-site IT assistance.
- AI Guidance: Basic consultation on integrating AI solutions.
Detailed Proactive Services:
- **Comprehensive Backups:** Monthly scheduled backups for your critical data.
- **System Health Checks:** Regular monitoring for core system stability.
Support & Response (SLA - Business Hours):
Standard response for stable environments. For critical P1 incidents, response is within 1 business day with a target resolution of 3 business days.
An **Expedited Urgent Service Option** is available at your Overage Rate for faster attention.
Pricing & Hours:
| Plan Name | Hrs/Week | Quarterly Price | Eff. Hourly Rate |
|---|---|---|---|
| Basic | 8 hrs | $6,199 | $59.61/hr |
| Basic Plus | 16 hrs | $11,777 | $56.63/hr |
All prices Ex. GST. Overage Rate: Eff. Hourly Rate + **$120.00/hr**.
Business Flex
Unlock faster responses and advanced capabilities – "Ohh my lord, this is good!"
- Accelerated Support: Significantly faster response and resolution times.
- Weekly Backups: Comprehensive data backups performed weekly.
- **Expedited Hardware Assistance:** Faster support for critical hardware replacements.
- **Enhanced Proactive Care:** Accelerated system updates and scheduled tasks.
- **Limited After-Hours:** Essential P1 Incident support available after hours.
Detailed Proactive Services:
- **Comprehensive Backups:** Weekly scheduled backups for your critical data.
- **Enhanced System Monitoring:** More frequent and in-depth monitoring.
Support & Response (SLA - Business Hours):
Accelerated support for growing businesses. For critical P1 incidents, response is within 2 hours with a target resolution of 4-8 hours.
The **Enhanced (24hr) plan** includes 2 hours of after-hours support per quarter at no extra loading.
Pricing & Hours:
| Plan Name | Hrs/Week | Quarterly Price | Eff. Hourly Rate |
|---|---|---|---|
| Standard | 16 hrs | $17,580 | $84.55/hr |
| Enhanced | 24 hrs | $24,451 | $80.10/hr |
All prices Ex. GST. Overage Rate: Standard +$80/hr, Enhanced +$40/hr.
Priority+
Unmatched speed, dedicated access, and total peace of mind – "HOLY HELL, THIS IS AMAZING VALUE!"
- Rapid Response: Fastest SLA response and resolution times in our portfolio.
- **Daily Backups:** Comprehensive data backups performed daily.
- **Dedicated Engineer:** Access to a lead engineer for prioritized support.
- **Zero Overage Surcharge:** For Ultimate plan, overage is at your standard contract rate.
- **Comprehensive After-Hours:** Robust after-hours support for critical incidents.
Detailed Proactive Services:
- **Comprehensive Backups:** Daily backups and integrity checks for ultimate data protection.
- **Continuous Proactive Monitoring:** Real-time monitoring of all critical systems.
Support & Response (SLA - Business Hours):
Our premier support tier for mission-critical businesses. For critical P1 incidents, response is within 1 hour with a target resolution of 2-4 hours.
The **Ultimate (40+hr) plan** includes 2 hours of after-hours support at no extra loading and **no overage surcharge**.
Pricing & Hours:
| Plan Name | Hrs/Week | Quarterly Price | Eff. Hourly Rate |
|---|---|---|---|
| Premium | 16 hrs | $19,599 | $94.23/hr |
| Ultimate | 40+ hrs | $44,200 | $85.00/hr |
All prices Ex. GST. Overage Rate: Premium +$80/hr, Ultimate +$0/hr.
Contact Us
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About
our company
FORITA – Field Operations and Reliable Information Technology Assistance – is a modern, mobile-first IT consulting company built to support the real-world needs of small and medium-sized businesses across Australia. Whether you're running a retail store, a multi-site service business, or an office that can't afford downtime, FORITA provides dependable, hands-on technology support right where you need it.
We specialize in onsite IT operations, network infrastructure, server and NAS deployments, cloud integration, and Level 1–3 tech support. From structured cabling and router/firewall configuration to SMB architecture planning and backup systems, our mission is simple: to keep your business online, secure, and scalable.
Unlike faceless call centers or offshore help desks, FORITA shows up.
Our Australian based local technicians work directly with business owners, staff, and site managers to resolve problems fast and implement tailored solutions that stick. We take pride in bridging the gap between your tech stack and your day-to-day operations.
Whether you're upgrading aging equipment, migrating to hybrid cloud, or just need a partner who understands how your business runs, FORITA is your go-to team for real IT support in the real world.
FORITA operates as a registered trading name of Lifestyle Motorsport Pty Ltd, ensuring you receive trusted, compliant, Australian-based service backed by years of technical experience and enterprise-grade expertise.
